Get in touch with us by dropping us an email on [email protected] Our customer care executive will be happy to assist you and make the process as seamless as possible.
While returning the product, please ensure that it is unused and packed in the original packaging with the Rehbar Online Store box and pouch and is accompanied by the original invoice and quality certificate.
The refund/exchange will be processed only once we have received the piece and it has been inspected by our QA department. If the product passes QA, you can expect a full refund/exchange within 7-15 days. In shaa Allah
The refund will be processed via credit/debit card/wallets etc.
Please be informed that there are certain products which cannot be changed under our policy.
Exchange, Return or Refund based on customers Choice or interest is not acceptable. If the product is damaged or not same as the customer has ordered then only request of refund or exchange will be accepted In shaa Allah. Make sure you have recorded video while opening the parcel.
However, If by any chance the product purchased from Rehbar Online Store reflects some kind of fault or seems different from what it is shown on the website then along with our apologies we will refund you the order amount as soon as possible.